Jane Gray Coaching Privacy Statement
Your privacy is important to us. This privacy statement explains what personal data Jane Gray Coaching collects from you, through our interactions with you, through our services, and how we use that data.
Jane Gray Coaching
Data Controller – Jane Gray
Contact – info@janegraycoaching.co.uk
Jane Gray Coaching offers a range of services including coaching, mentoring, and training.
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).
We would be grateful if you contact us first if you do have a complaint so that we can try to resolve it for you.
It is important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at info@janegraycoaching.co.uk
Personal Data That We Collect
Personal data means any information capable of identifying you as an individual. It does not include anonymised data.
Jane Gray Coaching collects data such as your full name, email address, telephone number and sometimes your postal address in order to operate effectively and provide you the best experience when using our services.
We may also collect financial data such as your bank account and payment card details so that we can process payments for the services you choose.
How we collect your personal data
We collect data about you through a variety of different methods for example
- when you complete the contact form on this website
- when you contact us directly by phone or email or other communication
- when you order our services
- when you subscribe to our services or publications
- when you request resources to be sent to you
- when you enter a prize draw or complete a survey
Data may also be collected from providers of technical, payment and delivery services such as STRIPE, MAILCHIMP, ACUITY SCHEDULING, PAYPAL
(You can check out their privacy statements by clicking on each service)
How We Use Your Personal Data
We do not generally share your data with 3rd parties or joint ventures for the purposes of marketing without your express consent.
It may sometimes be necessary to share your personal data with some 3rd parties. Some of those might include:
- Service providers who provide IT and system administration services.
- Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
- HM Revenue & Customs, regulators and other authorities based in the United Kingdom and other relevant jurisdictions who require reporting of processing activities in certain circumstances.
The most common use of the data we collect is so that we can perform the service under the contract between us.
We may also send you marketing information which you have given consent to receive. You can, of course, unsubscribe at any time.
We may be required to use the data to comply with legal obligations.
You have the right to withdraw consent to marketing at any time by emailing us at info@janegraycoaching.co.uk
DATA SECURITY
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
If there is a suspected breach of personal data, we have in place procedures to deal with that and will notify you and any applicable regulator of a breach where we are legally required to do so.
YOUR LEGAL RIGHTS
Under certain circumstances, you have rights under data protection laws in relation to your personal data. You can find out more here:
If you wish to exercise any of the rights set out above, please email us at info@janegraycoaching.co.uk
THIRD-PARTY LINKS
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
Cookies
This website does not currently collect cookies. This policy will be updated to reflect any changes.
Thank you for taking the time to read this policy. If you have any questions, please contact us at info@janegraycoaching.co.uk
